Privacy Policy

Effective Date: April 1, 2026

Introduction

Thank you for choosing to use PrizePal Vegas. We are committed to delivering an engaging skill-game experience while taking the privacy of our users seriously. This Privacy Policy explains how we collect, use, share, and protect information when you access or use the App.

This Policy is designed to help you understand what information may be gathered, why it is collected, how it may be used, and what choices you have regarding your personal data. By using PrizePal Vegas, you acknowledge the practices described in this Privacy Policy.

Information We Collect

To operate the App, improve gameplay, and personalize the user experience, we may collect several categories of information.

Technical Information

• Precise location data, including GPS-based information, may be collected to determine whether the App and certain features are legally available in your location.
• Device and network details may be collected, such as system configuration, device identifiers, advertising identifiers, connection type, and related technical data, so the App can function properly on your device and services can be optimized.

Usage and Interaction Information

• We may collect information about how you use the App, the services, and certain related functions on your device in order to personalize content, improve features, and support advertising and analytics.
• This may include gameplay activity, browsing or search behavior within supported functions, interactions with content or promotions, and engagement patterns associated with the App.

Registration and Support Information

• When you create an account, we may collect registration details such as your email address and other account information needed to manage your profile and provide service-related notices.
• If you contact support, we may collect the information you provide during that interaction so we can respond to your request, troubleshoot issues, and improve our services.

Preferences and Settings

• We may collect game-related information such as progress, feature usage, preferences, and behavior patterns in order to tailor the gaming experience.
• We may also store your selected settings, such as notifications, sound preferences, or display options, so those preferences can be maintained across sessions.

How We Use Information

We use collected information for a variety of legitimate business and operational purposes, including the following:

Providing and Operating the Service

• To make sure the App works correctly on your device;
• To maintain performance, fix bugs, and resolve technical issues;
• To adapt features and gameplay based on device capabilities and user activity.

Personalization

• To customize gameplay, user settings, and in-app experiences;
• To remember your preferences and improve the relevance of features, offers, and content.

Communications

• To send service-related communications, updates, notices, or important information related to your account or the App;
• To respond to support requests and communicate with you regarding issues you raise.

Advertising, Promotion, and Analytics

• To show advertising and promotions that may be more relevant to your interests;
• To inform you about special events, offers, new features, and similar opportunities where permitted;
• To conduct internal analysis, research, and trend review so we can better understand user behavior and improve our services.

How We Share Information

We do not share personal information indiscriminately. We may disclose information in the following situations:

Legal and Safety Reasons

• We may disclose information when required to do so by law, legal process, regulation, or governmental request;
• We may also disclose information where reasonably necessary to protect our rights, property, users, systems, or the public, or to investigate fraud, abuse, or other unlawful conduct.

Service Providers

• We may share information with vendors and contractors that help us operate the App, including providers involved in hosting, maintenance, analytics, debugging, customer support, fraud prevention, security, and performance monitoring.
• These service providers receive only the information reasonably necessary to perform their assigned services and are expected to handle it in accordance with applicable law and our instructions.

Payment-Related Processing

• Where payment functions are available, we may share information necessary to complete transactions with payment processors, financial institutions, and related service providers.

Partners and Affiliates

• We may share information with business partners or affiliated entities where needed to provide integrated services, support account functions, process transactions, prevent illegal or unauthorized activity, or support business decision-making.
• Marketing communications from third parties will only be sent where you have requested or consented to the relevant service, where required by law.

Third-Party Links and Services

PrizePal Vegas may contain links to external websites, applications, or services operated by third parties. These third parties maintain their own privacy practices, and we do not control or accept responsibility for their content, security, or data-handling practices.

If you leave the App and visit a third-party service, you should review that service's privacy policy before providing any personal information or completing any transaction.

When interacting with third-party services, you should use caution and confirm that you are visiting the intended destination before submitting personal data.

The presence of a third-party link does not mean that we endorse that third party or its services.

Data Security

We use reasonable technical, administrative, and organizational safeguards to help protect personal information against unauthorized access, disclosure, misuse, alteration, or destruction. These safeguards may include:

• Encryption for sensitive information where appropriate;
• Secure systems and restricted access controls;
• Ongoing monitoring and periodic security reviews;
• Tools designed to detect suspicious or unusual activity that may indicate a security issue.

Although we work to protect your information, no system of transmission or storage can be guaranteed to be completely secure.

If we believe a security incident has affected your personal information, we may take steps such as:

• Notifying affected users as soon as reasonably possible, where required or appropriate;
• Explaining the nature of the incident and the measures being taken;
• Providing practical guidance to reduce possible harm;
• Cooperating with relevant authorities or regulators where necessary.

Children's Privacy

PrizePal Vegas is intended only for individuals who are at least 18 years old. We do not knowingly collect, use, or disclose personal information from anyone under the age of 18.

If we learn that personal information has been collected from a person under 18, we will take reasonable steps to delete that information from our records.

To help enforce this age restriction, we may use age-screening measures during registration and may monitor the service for indications of underage use.

User Rights and Choices

Depending on applicable law and the tools available within the App, you may have certain rights and choices regarding your personal information.

Access and Updates

• You may review and update certain account information through your account settings;
• We encourage users to keep their information accurate and current.

Deletion Requests

• You may request deletion of your personal information through available support channels;
• We may retain certain information where required by law, for security purposes, to resolve disputes, or to enforce our terms and policies.

Opt-Out Choices

• You may opt out of promotional emails by using the unsubscribe mechanism included in those communications, where available;
• You may also limit certain forms of personalized advertising through your device settings or applicable platform controls.

We aim to provide users with practical ways to manage their information while maintaining a safe and compliant service environment.

International Data Transfers

Because PrizePal Vegas may be operated and supported across multiple regions, personal information may be transferred to, stored in, or processed in countries outside your place of residence. These countries may have data protection laws that differ from those in your jurisdiction.

When we transfer personal information internationally, we take steps intended to ensure that such transfers are carried out in accordance with applicable legal requirements and with appropriate safeguards.

These safeguards may include contractual protections, internal policies, and other recognized transfer mechanisms where applicable.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect legal, technical, operational, or business changes. When updates are made, we may post the revised version within the App or through other appropriate channels and update the effective date accordingly.

Where required or appropriate, we may also provide additional notice of significant changes.

Questions and Concerns

If you have questions, concerns, or complaints regarding this Privacy Policy or our privacy practices, you may contact us through any official support channel made available within the App.

We review user feedback carefully and aim to address privacy-related concerns in a timely and fair manner.